FAQ

Product

How do I clean and care for my Celebski?

Hand Wash: Opt for gentle hand washing with mild detergent and lukewarm water. This helps preserve the vibrant print and the mask's shape.
Air Dry: After washing, gently squeeze out excess water and let your CelebSki air dry. Avoid direct sunlight or high heat, as they may cause fading or deformation.
Handle with Care: Treat your Celebski gently while cleaning to prevent stretching or distorting its shape. Avoid excessive rubbing or wringing.
Proper Storage: Store your Celebski in a cool, dry place away from sunlight and moisture. Folding or rolling it carefully minimizes creasing and helps maintain its original shape.
Wrinkles: If wrinkles form after washing, iron your Celebski inside out, on a low setting, and with a pressing cloth to avoid fading.

Do Celebskis have any breathing holes?

No, Celebskis do not have specific breathing holes. However, the breathable premium-polyester material allows for comfortable airflow during use.

Can I see through the mask?

Absolutely! You can see through Celebskis. The high-quality printing allows for minimal impairment in visibility while wearing the mask.

Sizing

Celebskis are designed to be one size fits all, accommodating most head sizes. The stretchy materials ensure a comfortable fit that adapts to different face shapes and sizes. If you have any specific sizing concerns, our customer support team is here to assist you.

Orders

How long does it take to receive my Celebski after placing an order?

We aim to fulfill orders within 1-2 days at the latest. After that, shipping times vary based on the option you choose at checkout. Rest assured, we work with reliable shipping partners to get your Celebski to you as quickly as possible.

Do you offer international shipping?

Yes! We have just added international shipping.

What is your return and exchange policy?

All sales are considered final at Celebskis. However, on the rare occasion that you receive a defective item, please contact us through our contact page or email contact@celebskis.com, and our customer support team will assist you.

Can I cancel or modify my order after it has been placed?

Once an order has been shipped, it cannot be changed or canceled. If you need to modify your order, please contact us immediately via our contact page or email contact@celebskis.com to explore available options.

How can I contact customer support if I have further questions or concerns?

Need assistance or have additional questions? Contact our customer support team via our Contact page or email us at contact@celebskis.com. We're here to help!